FAQ
How can I contact you directly with questions?
Please email info@hamiltonexpress.co
Please allow customer service 24-48 hours to respond.
What payment methods do you accept?
Hamilton Express accepts the following payment methods:
Credit Card
Visa, Mastercard, American Express, Discover & Diners Club.
Venmo
Afterpay
Pay in 4 interest-free installments.
What are the advantages of subscribing to your newsletter?
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Discount Codes
Discount codes cannot be combined.
Do you offer gift cards?
We do offer gift cards through our web store. Click HERE to go directly to the gift card page.
When will my order arrive?
Please allow up to 3-4 weeks to receive your order.
How much is shipping?
We have a flat rate of $8.95. Free shipping is eligible on orders over $150.00.
How do I return my order?
Full priced items that have not been worn, washed, or damaged are eligible for store credit or exchange within 30 days. Items must be in original condition with tags attached. Check out our return policy HERE.
What is Route shipping protection?
We work with Route to offer you inexpensive protection for lost, stolen & damaged items. For a detailed breakdown of what lost, stolen, and damaged items Route will cover, please click HERE.
Do you ship internationally?
We currently do not offer international shipping, but plan to in the near future.
How do I know my size?
We include our size chart on all product pages, but you can also check it out HERE.
Can I wash & dry my loungewear?
For best results, follow our care instructions below:
- wash inside out
- machine wash cold with like colors
- hang to dry